Open Water Brands, LLC (“Company” or “We”) created the following Website Privacy Policy to let you know what personal information we may collect when you visit the website, Openwaterbrands.com (“Website”), why we collect it, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Website Privacy Policy also addresses the options you have to access and control any personally identifiable information we collect from you or that you provide to us.
Please read this Website Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use our Website. By using our Website, you agree to this Website Privacy Policy.
The Website may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party websites, and we encourage you to read the privacy policy of these third parties.
We may periodically make changes to this Website Privacy Policy. We encourage you to visit this page often, as it is your responsibility to review this Website Privacy Policy and remain informed about any changes.
Information We Collect About You and How We Collect It
Categories of Information
During the 12-month period prior to the last updated date of this Website Privacy Policy, we may have collected the following categories of information from and about users of our Website (“personal information”):
- Identifiers: identifiers such as a real name, alias, postal address, unique personal identifier (such as customer number, unique pseudonym, or user alias), email address, account name, and other similar identifiers, and signature.
- Identifiers (Online): online identifiers such as a device identifier, cookies, beacons, pixel tags, mobile ad identifiers and similar technology, other forms of persistent or probabilistic identifiers, and Internet Protocol address.
- Other Financial Information: any financial information submitted to our service providers in conjunction with completing a transaction, such as a bank account number, credit card number, or debit card number.
- Information Related to Characteristics Protected Under California or Federal Law: characteristics of protected classifications under California or federal law, such as age, gender, and military and veteran status.
- Commercial Information: including records of products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies.
- Internet and Other Electronic Network Activity Information: including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements.
- Geolocation Data
- Profile Inferences: inferences drawn from any of the information identified above to create a consumer profile.
We collect this information directly from you when you provide it to us and automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, or other tracking technologies, as described in this Website Privacy Policy.
We will not sell or share your personal information and will use and disclose it only as described in this Website Privacy Policy.
Information You Provide to Us
The information we collect through our Website may include:
- Information that you provide by filling in forms on our Website, including contact information, file uploads, order information, or publicly available reviews and comments.
- Records and copies of correspondence if you contact us.
- Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
- Your search queries on the Website.
You also may provide information (such as product reviews) to be published or displayed (hereinafter, "posted") on public areas of the Website or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted and transmitted to others at your own risk.
Information We Collect Automatically
As you access and use our Website, we and our vendors may use analytics tools and other third-party technologies to collect some information automatically, including information about your equipment, browsing actions, and patterns, such as IP address, traffic data, location data, browser type and language, and referral website. This information helps us to improve our Website, provide services to you, create and distribute marketing materials, and complete and support your purchases.
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). You may opt out of receiving promotional materials based on behavioral tracking by using the link to unsubscribe at the bottom of any promotional email and following the instructions.
The technologies we use for this automatic data collection may include cookies, pixels, and other tools used by our third-party vendors. Cookies are very tiny text files that are stored on your computer when you visit certain web pages and can be used to record your preferences. For example, we use cookies to keep track of what you have in your shopping cart and to remember you when you return to our Website. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website.
We may combine information collected automatically from our Website with information from other sources or that you provide to us.
Retention Periods
We retain the minimum level of information for as long as reasonably necessary for such information’s intended use. Once the intended retention period has passed, subject information is to be deleted or modified such that it is no longer personal information. Information collected and stored by our service providers may be retained for different time periods.
There are a number of reasons personal information may be retained longer than the intended retention period. For example, deletion or modification does not happen immediately after a retention period has passed and instead executes periodically, no less frequently than annually. Additionally, some information systems or information may be placed on legal holds due to potential litigation or regulatory review and information, therefore, is not deleted or modified.
Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.
Children
It is our policy that we do not intend to collect, and we will not knowingly collect, personal information from children under the age of 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us via e-mail at customercare@openwaterbrands.com or phone at 252‑499‑9440.
How We Use Your Information
We may use information collected from our Website and that you provide to us to:
- Operate our Website and present its contents to you.
- Provide you with information, products, or services that you request from us, including to complete and support your purchases.
- Communicate with you about our Website, products, and services, including the distribution of marketing and promotional materials.
- Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- Prevent unauthorized, improper, fraudulent, or illegal activity.
- For any other purpose with your consent.
If you reside outside of the United States, we may process, store, and transfer your personal information in and to the United States, which may have different privacy laws that may or may not be as comprehensive as your local law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of the United States may be able to obtain access to your personal information through the laws of the United States. Whenever we engage a service provider, we require that its privacy and security standards adhere to this policy and applicable privacy legislation.
How We Disclose Your Information
We may disclose information collected from our Website and that you provide to us to:
- Our subsidiaries and affiliates.
- Contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- A buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Open Water Brand’s assets.
- Comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- Protect or defend the rights, property, or safety of Open Water Brands, LLC, our customers, or others.
- With your consent.
In the past 12 months, we have not disclosed personal information to third parties other than our service providers and contractors and, in such cases, disclosures have been for the limited purposes of marketing and business operations ( such as payment and order processing).
Your Rights
We understand you want to protect and control your personal information. We process all personal information consistent with your rights, and in each case to the extent required by and in accordance with applicable law.
Depending on where you reside, in addition to any of the general rights you may have under this Website Privacy Policy, you may have the following rights associated with the personal information that we process:
- Confirm whether we process your personal information.
- Request access, correction, deletion, updates, or portability to certain of your personal information that we hold.
- Object, restrict, or limit the ways in which we use or process your personal information.
- Opt-out of marketing communication, promotional offers, or advertising from Open Water Brands, LLC.
- Where we collect personal information based on your consent, you can withdraw your consent to our collecting, using, and sharing your personal information.
To submit a request to exercise these or other rights, you may contact us via e-mail at customercare@openwaterbrands.com or phone at 252‑499‑9440. We will respond to your request within a reasonable time and in accordance with any deadline imposed by law and assist anyone who needs assistance preparing a request for access.
If you have any complaints about our privacy practices, you may contact us via e-mail at customercare@openwaterbrands.com or phone at 252‑499‑9440. You also have the right to submit a complaint to your local data protection authority.
How We Protect Your Information
We have implemented reasonable and appropriate measures designed to help safeguard your personal information from unauthorized access, use, destruction, alteration, and disclosure. Information collected on our Website is collected and stored on secure servers, and we use encryption technology known as Secured Socket Layer (SSL) to protect your personal information.
As we mention above, our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and this Website Privacy Policy does not apply to those sites. You should review the privacy policy of any website you visit to understand those privacy practices.
Unfortunately, the transmission of information via the internet is not completely secure. Although we follow reasonable and appropriate measures to protect your personal information, we cannot guarantee the security of your personal information transmitted online. Any transmission of personal information is at your own risk. We urge you to be careful when accessing and sharing information online.
Contact Us
If you have any questions or requests related to this Website Privacy Policy or our privacy practices, you may contact us via e-mail at customercare@openwaterbrands.com or phone at 252‑499‑9440.
Last modified: December 26, 2025